Category: Customer Service
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I Found a Treasure at Walmart
One of my joys in life is crossing paths with someone who models excellent customer service. I’m talking about an individual who obviously stands out above the crowd. I had one of these encounters several years ago at (of all places) Walmart. For the purpose of this article, I will refer to this person as…
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A Pleasant Surprise During Check-In at American Airlines!
The airlines are usually the brunt of jokes and bad service stories. Please read about our positive experience with Michael at American Airlines!
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Another Customer Service Opportunity Gone Awry
Would a customer service experience like the one described in this blog make you think twice about booking a vacation at this well known resort?