Category: american values

• I Found a Treasure at Walmart

  One of my joys in life is crossing paths with someone who models excellent customer service. I’m talking about an individual who obviously stands out above the crowd. I had one of these encounters several years ago at (of all places) Walmart. For the purpose of this article, I will refer to this person as…

  Culturedude

  April 11, 2024

  american values, Business, culture, Customer Service, employee engagement, mindset, perceptions, product differentiation, workplace

  books, Ethiopia, immigration, Love, news, retail, walmart

• Why New Year’s Resolutions Don’t Last

  

  The tradition of making New Year’s resolutions dates back thousands of years, with the Romans enhancing the practice by committing resolutions to the two-faced Roman God Janus. Despite the common struggle to keep resolutions, author Jim Kwik’s book “Limitless” introduces the H-E-A-R-T approach, emphasizing the importance of aligning goals with emotions for better success.

  Culturedude

  January 29, 2024

  american values, awareness, change, decision making, education, goal-setting, happiness, mindset, resolutions

  achievement, goal-setting, goals, heart, mindset, New Year’s resolutions, new-year, psychology, resolutions

• Another Customer Service Opportunity Gone Awry

  

  Would a customer service experience like the one described in this blog make you think twice about booking a vacation at this well known resort?

  Culturedude

  March 29, 2023

  american values, brand loyalty, Business, culture, Customer Service, perceptions, process

  brand, culture, Customer Service