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Category Archives: workplace
Customer Service Woes at Walmart
Have you ever been in a situation where process gets in the way of customer service? This article is written for those who provide service and those who have experienced something similar. Continue reading
Posted in Business, culture, Customer Service, process, Uncategorized, workplace
Tagged culture, Customer Service
2 Comments
Grocery Store Dilemma
In my experience, customer service is virtually nonexistent in most grocery store chains. Am I the only one who finds this unacceptable? Continue reading
Posted in culture, Customer Service, perceptions, workplace
Tagged brand, culture, Customer Service
7 Comments
Impressed at CVS
Memorable Customer Service Continue reading
Posted in american values, brand, culture, Customer Service, perceptions, workplace
Tagged brand, Customer Service, hourly employees
8 Comments
Ritz on the Rhine
I’m not a world traveler. Nor do I specialize in writing reviews about cruises and European vacations. I am however someone who appreciates customer service that exceeds expectations especially in the hospitality industry. About a year ago my brother-in-law suggested … Continue reading
Posted in Business Leadership, Customer Service, employee engagement, workplace
Tagged cruise
1 Comment
Thirty Years and a Gold Watch – Forget It!
If you are a Millennial and you’re thinking “30 years and a gold watch”, think again. I read this morning, that the average tenure in a job is now 2.8 years. Are you kidding me? Don’t under estimate this new … Continue reading
Posted in Business Leadership, education, entrepreneur, Millennials, workplace
2 Comments