Category Archives: workplace

Impressed at CVS

Memorable Customer Service Continue reading

Posted in american values, brand, culture, Customer Service, perceptions, workplace | Tagged , , | 8 Comments

Ritz on the Rhine

I’m not a world traveler.  Nor do I specialize in writing reviews about cruises and European vacations.  I am however someone who appreciates customer service that exceeds expectations especially in the hospitality industry.  About a year ago my brother-in-law suggested … Continue reading

Posted in Business Leadership, Customer Service, employee engagement, workplace | Tagged | 1 Comment

Thirty Years and a Gold Watch – Forget It!

If you are a Millennial and you’re thinking “30 years and a gold watch”, think again. I read this morning, that the average tenure in a job is now 2.8 years. Are you kidding me? Don’t under estimate this new … Continue reading

Posted in Business Leadership, education, entrepreneur, Millennials, workplace | 2 Comments