Tag Archives: Customer Service

There’s More to a Smile Than We Think

Stop your search for the fountain of youth. Just smile more… Continue reading

Posted in american values, change, culture, Customer Service, perceptions, psychology | Tagged , , , , | 3 Comments

One of Life’s Small Treasures – An Auto Mechanic You Can Trust!

I drive a 2013 Hyundai Santa Fe Sport (SUV). I think Hyundai manufactures a reliable vehicle that is an excellent value. I purchased this one from a used car lot when my 2006 Honda Pilot crapped out a couple of … Continue reading

Posted in Customer Service, perceptions | Tagged , , , , , | 1 Comment

Impressed at CVS

Memorable Customer Service Continue reading

Posted in american values, brand, culture, Customer Service, perceptions, workplace | Tagged , , | 8 Comments

Is Dealership Repair Service Bad for the Brand?

I’m in love with my 2006 Honda Pilot!  Several years ago, due to an unexpected happenstance with my 2002 Honda Element, I had no other choice but to invest in another mode of transportation.  I was looking for a “Used” … Continue reading

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A True Service Hero!

It’s not every day you get to be in the presence of a true service hero.  Susan and I had that pleasure last evening.  We are enjoying a few days in the Texas Hill Country residing at  Serenity Farmhouse Inn … Continue reading

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Saved by The Omelet Guy

First of many brief blogs on customer service Continue reading

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