Tag Archives: Customer Service

Flo Has Let Me Down

It’s not due to a lack of desire. Even the biggest and best screw up the customer service experience. Even Flo can have a bad day! Continue reading

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Customer Service Woes at Walmart

Have you ever been in a situation where process gets in the way of customer service? This article is written for those who provide service and those who have experienced something similar. Continue reading

Posted in Business, culture, Customer Service, process, Uncategorized, workplace | Tagged , | 2 Comments

Grocery Store Dilemma

In my experience, customer service is virtually nonexistent in most grocery store chains. Am I the only one who finds this unacceptable? Continue reading

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There’s More to a Smile Than We Think

Stop your search for the fountain of youth. Just smile more… Continue reading

Posted in american values, change, culture, Customer Service, perceptions, psychology | Tagged , , , , | 3 Comments

One of Life’s Small Treasures – An Auto Mechanic You Can Trust!

I drive a 2013 Hyundai Santa Fe Sport (SUV). I think Hyundai manufactures a reliable vehicle that is an excellent value. I purchased this one from a used car lot when my 2006 Honda Pilot crapped out a couple of … Continue reading

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Impressed at CVS

Memorable Customer Service Continue reading

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Is Dealership Repair Service Bad for the Brand?

I’m in love with my 2006 Honda Pilot!  Several years ago, due to an unexpected happenstance with my 2002 Honda Element, I had no other choice but to invest in another mode of transportation.  I was looking for a “Used” … Continue reading

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A True Service Hero!

It’s not every day you get to be in the presence of a true service hero.  Susan and I had that pleasure last evening.  We are enjoying a few days in the Texas Hill Country residing at  Serenity Farmhouse Inn … Continue reading

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Saved by The Omelet Guy

First of many brief blogs on customer service Continue reading

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