Category Archives: change

Putting Fear in Perspective

Fear is Kryptonite to a Great Idea Continue reading

Posted in awareness, Business, Business Leadership, change, decision making, perceptions, psychology | Tagged , , , | 2 Comments

The Evolution of the Self-Help Industry

Have you ever noticed that short, simple sayings are often the most powerful and memorable? I remember my Grandmother used to say, “You can if you think you can.” I’m unsure if she realized how insightful this was when she … Continue reading

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How The World Became a Ball of Confusion

We are a confused nation. We are on information overload, and we are not sure what is fact and what is fiction. What can we do about it? Continue reading

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There’s More to a Smile Than We Think

Stop your search for the fountain of youth. Just smile more… Continue reading

Posted in american values, change, culture, Customer Service, perceptions, psychology | Tagged , , , , | 3 Comments

Is it Too Late to Change?

It’s never too late to change Continue reading

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A Memorable Experience at the Tax Office

Can you say oxymoron? Sure, I knew you could. I’ve had plenty of memorable experiences with government-run entities — 100% of which were negative. Let’s face it there’s little joy in these necessary workplaces. The “customers” who visit are more … Continue reading

Posted in change, culture, Customer Service, employee engagement, perceptions, Uncategorized | Leave a comment

Quit Changing The Game

It’s been well documented that the Millennials don’t quite grasp what once was “America’s Favorite Pastime”. Too slow for this group with the speedy thumbs. Who wants to spend 3 hours at a baseball game (playing or watching) when there … Continue reading

Posted in Baseball, change, MLB, Uncategorized | Tagged , , , , | 1 Comment