Category Archives: Business Leadership

Ritz on the Rhine

I’m not a world traveler.  Nor do I specialize in writing reviews about cruises and European vacations.  I am however someone who appreciates customer service that exceeds expectations especially in the hospitality industry.  About a year ago my brother-in-law suggested … Continue reading

Posted in Business Leadership, Customer Service, employee engagement, workplace | Tagged | 1 Comment

Thirty Years and a Gold Watch – Forget It!

If you are a Millennial and you’re thinking “30 years and a gold watch”, think again. I read this morning, that the average tenure in a job is now 2.8 years. Are you kidding me? Don’t under estimate this new … Continue reading

Posted in Business Leadership, education, entrepreneur, Millennials, workplace | 2 Comments

If it’s Good for the Goose Why Wouldn’t it be Good for the Gander?

Why do organizations include pre-hire assessment in their process for some positions and not for others?  I was first introduced to the assessment process about 15 years ago when we were doing a lot of hiring at Thomas & King … Continue reading

Posted in assessment, Business Leadership, Customer Service, employee engagement, Human Resources, talent management, Uncategorized | Tagged , , , | 1 Comment

THE WHOLE PERSON COMES TO WORK

My wife, Susan is brilliant! I definitely “out kicked my coverage!” She’s a voracious reader and researcher. If you have an unidentified rash (for the record I haven’t had one), she’s going to get online and put Google through its … Continue reading

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Where Are You Spending Your Time?

  From 2007 to 2009 the U.S. was mired in the longest and deepest recession of the post-World War II era.  It featured the largest decline in output, consumption and investment, and the largest increase in unemployment of any post-war … Continue reading

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