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Tag Archives: travel
Just Give the Guy a Plane!
As an advocate for great customer service I couldn’t pass up the opportunity to weigh in on the United Airlines travesty that occurred last week. I’ve traveled a fair amount over the years. I’ve experienced the proverbial bribe to vacate … Continue reading
Airlines Guilty of Bogus Slogans?
You’ve heard all of them: Delta – We love to fly and it shows American – Something special in the air United – Fly the friendly skies In my opinion these were, and still are, empty promises. Lip service or … Continue reading
Posted in Customer Service
Tagged advertising, airlines, marketing, passenger, slogans, travel, Wall Street Journal
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