Author Archives: Culturedude

About Culturedude

President of The Jeff and Bryce Fan Club, head cheerleader for my wife, Susan, lucky devoted brother of Beth and Barbara, perennial pal of the Bunko Squad, passionate customer service advocate, forever loyal fan of the Yankees, Packers, Buckeyes and Wildcats. favorite pastimes: writing, public speaking, golf, cartooning, reading, playing and blogging!

A Strange Visitor From Another Planet

Posted on September 23, 2022 by Culturedude

Or maybe it’s a ghost. It is ridiculously unpredictable and attacks its prey in a variety of ways. British golf announcers like to refer to a challenging golf hole as diabolical (meaning characteristic of the Devil or so evil as … Continue reading →

Posted in awareness, heroes | Tagged | 5 Comments

There’s More to a Smile Than We Think

Posted on July 30, 2022 by Culturedude

Stop your search for the fountain of youth. Just smile more… Continue reading →

Posted in american values, change, culture, Customer Service, perceptions, psychology | Tagged , , , , | 3 Comments

Is it Too Late to Change?

Posted on July 22, 2022 by Culturedude

It’s never too late to change Continue reading →

Posted in change, education, perceptions, psychology | Tagged , , , , | 5 Comments

One of Life’s Small Treasures – An Auto Mechanic You Can Trust!

Posted on July 1, 2022 by Culturedude

I drive a 2013 Hyundai Santa Fe Sport (SUV). I think Hyundai manufactures a reliable vehicle that is an excellent value. I purchased this one from a used car lot when my 2006 Honda Pilot crapped out a couple of … Continue reading →

Posted in Customer Service, perceptions | Tagged , , , , , | 1 Comment

The Fans Will Be The Biggest Losers

Posted on June 15, 2022 by Culturedude

I heard a faint creaking sound in the distance last Thursday. It was Arnold Palmer rolling over in his casket. This occurred right around the same time the first pairing teed off, at the LIV Golf Tour event at Centurion … Continue reading →

Posted in american values, golf | Tagged , , , | 6 Comments

Stop The Madness!

Posted on May 27, 2022 by Culturedude

I promised myself I’d never blog about politics. I’m going to do my best to keep that promise today but I’m afraid there are no guarantees. Today is an exception. I’m an optimist and I prefer to express my thoughts … Continue reading →

Posted in american values | Tagged , , , , , , | Leave a comment

Skills Are Skills

Posted on May 24, 2022 by Culturedude

There’s been dramatic shift in the dynamics of the workforce which has made it necessary for business leaders to break out of an old paradigm. Continue reading →

Posted in Business | Tagged , , , , , , , , | Leave a comment

Impressed at CVS

Posted on May 6, 2022 by Culturedude

Memorable Customer Service Continue reading →

Posted in american values, brand, culture, Customer Service, perceptions, workplace | Tagged , , | 8 Comments

Why Meditation?

Posted on April 20, 2022 by Culturedude

If someone had approached me 20 years ago and told me that there’s value in meditating for just 15 minutes each day, I would have scoffed at the thought. I can picture myself hastily walking away, wondering what cult this … Continue reading →

Posted in psychology | Tagged , | 2 Comments

A Memorable Experience at the Tax Office

Posted on February 15, 2022 by Culturedude

Can you say oxymoron? Sure, I knew you could. I’ve had plenty of memorable experiences with government-run entities — 100% of which were negative. Let’s face it there’s little joy in these necessary workplaces. The “customers” who visit are more … Continue reading →

Posted in change, culture, Customer Service, employee engagement, perceptions, Uncategorized | Leave a comment