Author Archives: Culturedude

About Culturedude

President of The Jeff and Bryce Fan Club, head cheerleader for my wife, Susan, lucky devoted brother of Beth and Barbara, perennial pal of the Bunko Squad, passion customer service advocate, forever loyal fan of the Yankees, Packers, Buckeyes and Wildcats. favorite pastimes: writing, public speaking, golf, cartooning, reading, playing and blogging!

A Memorable Experience at the Tax Office

Can you say oxymoron? Sure, I knew you could. I’ve had plenty of memorable experiences with government-run entities — 100% of which were negative. Let’s face it there’s little joy in these necessary workplaces. The “customers” who visit are more … Continue reading

Posted in change, culture, Customer Service, employee engagement, perceptions, Uncategorized | Leave a comment

That Little Voice in Our Heads

I had an easy childhood, growing up in suburbia at a time when suburbia was the ultimate setting for a middle class family. My Dad, like many fathers in our neighborhood, commuted into NYC on the Erie Lackawanna, leaving the … Continue reading

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Tis the Season…

Written the week before Christmas 2021… It starts sometime after Thanksgiving when we say to ourselves, “I can’t believe Christmas is right around the corner!” More often, than not it is expressed with a feeling of anxiety and in some … Continue reading

Posted in Holidays | 2 Comments

Kind Words Do Make a Difference

I love to write. Whenever I have time, which hasn’t been often lately, I write about customer service, sports, and other stuff I think I know a little bit about.  Back in high school, I was one of only a … Continue reading

Posted in american values | 2 Comments

Is the Lombardi Trophy Coming Home?

I have literally been in love with the Green Bay Packers for as long as I can remember.  I am not sure I can recite the starting line ups from the Lombardi Era; however, I know I can come darn … Continue reading

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How Do We Get Out of This Mess?

My heart goes out to those who have lost loved ones due to this damn Corona Virus. I can’t even imagine the despair and suffering the victims and their families have had to endure. What about our healthcare workers?  Those … Continue reading

Posted in american values, education, heroes, pandemic | Tagged , | Leave a comment

Unexpected Gift

Dear Social Media Friends, Associates & Contacts, Have you ever received a gift out of the blue; something you weren’t expecting? It happened to me this summer. I still receive alerts for job openings left over from past job searches. … Continue reading

Posted in Uncategorized | 1 Comment

A MEMO TO THE YANKEES BRASS

  MEMORANDUM To: Hal Steinbrenner From: Me cc: Brian Cashman Re: Signing Manny Machado Don’t do it! I want to preface all of this by saying Manny Machado is tremendously talented.  Here’s is why signing Machado or Bryce Harper (or … Continue reading

Posted in Baseball, culture, MLB, New York Yankees, talent management, team | Leave a comment

Big Shoes To Fill in Titletown

I’m sick.  Still in a state of disbelief.  Mike McCarthy is no longer the Head Coach of The Green Bay Packers.  In my opinion, Coach McCarthy was the most underrated Head Coach in the NFL.  During his 13 years in … Continue reading

Posted in Uncategorized | 3 Comments

Days Of the Week – Perception or Reality?

When I think about the days of the week, I can’t help but harken back to a one hit wonder — “Friday On My Mind” that soared to the top of the charts in 1966. (Originally sung by an Australian … Continue reading

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