Monthly Archives: August 2017

Redefining Kwik

Everybody is in a hurry these days including yours truly.  I drive a car (Olive) with a little age on her (130,000 miles and counting).  I’m determined to have the oil changed every 3,000 to 5,000 miles.  When the oil … Continue reading

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Ritz on the Rhine

I’m not a world traveler.  Nor do I specialize in writing reviews about cruises and European vacations.  I am however someone who appreciates customer service that exceeds expectations especially in the hospitality industry.  About a year ago my brother-in-law suggested … Continue reading

Posted in Business Leadership, Customer Service, employee engagement, workplace | Tagged | 1 Comment