Monthly Archives: June 2017

Good Enough Isn’t Good Enough!

It was love at first bite.  Probably 10 years ago I walked through the doors of a First Watch restaurant for the first time. I recall being hungover and hungrier than the average bear. As we entered the building I … Continue reading

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  It doesn’t take a brain surgeon to realize we are at an inflection point in the retail industry. The store closure stats from 2016 are disturbing and the projections for 2017, unfortunately, aren’t any rosier. What’s driving this unprecedented … Continue reading

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If it’s Good for the Goose Why Wouldn’t it be Good for the Gander?

Why do organizations include pre-hire assessment in their process for some positions and not for others?  I was first introduced to the assessment process about 15 years ago when we were doing a lot of hiring at Thomas & King … Continue reading

Posted in assessment, Business Leadership, Customer Service, employee engagement, Human Resources, talent management, Uncategorized | Tagged , , , | 1 Comment